Q1:
What types of doors and windows do you supply?
Aluminum alloy, UPVC, and aluminum-wood composite series, including casement windows/doors, sliding doors, folding doors, etc., with customization available.
Q2:
Do your products meet international standards?
Yes, certified with CE, ISO9001, ASTM, and compliant with building codes in multiple countries.
II. Customization & MOQ
Q3:
Do you offer customization?
Yes! Dimensions, colors, glass, and hardware can be adjusted per drawings. OEM/ODM services available.
Q4:
What is the minimum order quantity?
10 sets per standard model. Custom orders start at 5 sets. Samples available in 1-2 sets (sample fees creditable toward bulk orders).
III. Production & Logistics
Q5:
What is the delivery time?
15-20 business days for standard products; 20-30 business days for custom orders. Bulk orders negotiable.
IV. Payment & After-Sales
Q6:
Payment terms?
T/T (30% deposit + 70% balance before shipment)
Q7:
Do you offer after-sales service?
5-year warranty for frames/hardware; 2-year warranty for glass/seal strips.