Q1
What is the minimum order quantity (MOQ)?
Our MOQ varies depending on the specific product specifications and customization requirements. Please contact our support team for exact minimums tailored to your order.
Q2
Do you support custom OEM or ODM services?
Yes, we provide full OEM and ODM services including custom dimensions, specialized materials, branding logos, and custom packaging designs.
Q3
What is the standard production and delivery lead time?
Sample production typically takes 7 to 10 days, while standard bulk production takes approximately 20 to 35 business days depending on order volume and schedule.
Q4
How is quality assurance maintained throughout production?
We maintain strict quality control with incoming raw material inspections, continuous in-line monitoring during manufacturing, and final quality audits prior to dispatch.
Q5
What international shipping methods and trade terms are available?
We offer comprehensive global shipping options including express air freight, sea freight (FCL and LCL), and operate under standard Incoterms such as FOB, CIF, EXW, and DDP.