Frequently Asked Questions (FAQ)
What is the maximum door panel size supported by this sliding system?
The standard maximum panel size for model AL8620B-M-D13-L is 1000mm in width and 3000mm in height, supporting up to 90KG per panel. Custom dimensions can also be tailored upon project request.
Does this glass sliding door system require a bottom floor track?
No, this system features a top-hung design with no bottom floor track, creating a clean, seamless, and completely barrier-free floor transition between living spaces or offices.
What are the key functional features of the sliding door hardware?
The hardware features a dual synchronous sliding mechanism and integrated hydraulic soft-closing damper, preventing panel slamming and ensuring quiet, smooth operation tested for over 100,000 open/close cycles.
What customization options are available for frame color and glass type?
We offer full OEM/ODM customization. You can choose from multiple aluminum frame finishes (matte black, white, gold, etc.) and various 8mm glass styles including clear tempered, frosted, tinted, or fluted glass.
Are technical installation guides and project support provided?
Yes, we provide comprehensive installation videos, technical CAD drawings, and step-by-step documentation to save on-site labor costs. Our engineering team also conducts trial installations before shipment to ensure exact fit.
What quality certifications and warranties come with the products?
All HDSAFE architectural hardware and glass doors meet European CE standards and undergo strict lifecycle testing. We provide a 3-year after-sales warranty on our hardware systems.